Gorden Group

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Reputation Management: It Pays to be Proactive

Everyone has an opinion. This statement has always been true, but in today’s ultra-connected, social media-oriented world, opinions are much easier to share (and harder to erase). Why is this important to self storage operators? The image that you project online is one of the primary reasons that people will choose to rent from your facility. The opinions shared on review sites and social media tell a story about your business…and you want it to be a positive one! Here are some quick ways that you can keep tabs on your facility’s online reputation and manage the image that your customers and potential customers will see.

Opinion/Review Sites Websites and apps like Yelp and Google Reviews are p….

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